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Head Waiter
Job Posted: a day ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Kelso, The Scottish Borders
Expire in: a month
Job Description
We are seeking an experienced and confident Head Waiter to join our team in a prestigious 5-star venue. The ideal candidate will have a strong background in high-end service, a passion for delivering exceptional guest experiences, and the ability to lead by example.
What you will get in your new role
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Free meals on shift
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Tips
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Enhanced holiday leave
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Internal/Company discounts
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On site Parking (Free)
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Employee Mentoring program
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Staff Accommodation is available
Responsibilities within your new role as a Head Waiter
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Lead the front-of-house team with confidence and professionalism. Provide direction, motivation, and support to ensure smooth service operations.
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Consistently aim to provide 5-star service by anticipating guest needs, exceeding their expectations, and maintaining a polite and attentive demeanor throughout the dining experience.
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Possess comprehensive knowledge of the menu, including food and beverage options, specials, and dietary requirements, and confidently offer recommendations while addressing any guest inquiries.
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Work closely with the management team to ensure that all brand standards are met, from service execution to the quality of the dining experience.
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Train, mentor, and develop junior waitstaff to uphold service excellence and encourage career growth.
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Assist in maintaining the cleanliness and organisation of the dining area. Coordinate with kitchen and bar staff to ensure timely and accurate order delivery.
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Address and resolve any guest concerns or complaints promptly and professionally to maintain guest satisfaction.
Your personality, experience and qualifications
Previous experience as a Head Waiter or in a similar supervisory role within a 4 or 5-star venue, preferably in fine dining. Confident, natural leader with the ability to inspire and guide a team. Ambitious to learn and develop within the hospitality industry. Excellent organisational skills and attention to detail in ensuring every aspect of the service is executed to perfection.
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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