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Head of Payments/Customer Services/Retail Banking
Job Posted: 5 days ago
Salary: Competitive
Job Type: Permanent
Location: W1J, Mayfair, Greater London
Expire in: 23 days
Job Description
A small prestigious international bank is in search of a “hands-on” manager to oversee back office operations, including treasury settlements, SWIFT payments, customer services, and retail banking for the London branch.
Responsibilities for this role include:
* Managing a team to process treasury settlements, SWIFT payments (75%), and retail banking (25%)
* Authorising SWIFT payments and treasury settlements
* Ensuring updated CDD/EDD
* Supervising cashiers and ensuring service delivery of VISA & Debit Cards
* Providing support to Relationship Managers for HNWI and private banking
* Reviewing processes, procedures, and operational risks
Your experience must include:
* Extensive experience in treasury back office operations and SWIFT payments within the banking sector
* Relevant background in retail and private banking
* Strong staff management skills
* Excellent communication and presentation abilities for client interaction
* Capacity to work effectively under pressure, demonstrate initiative, and exhibit problem-solving skills
Please note this role will be working 5 days a week in the London office. If you are interested in this role please contact usasap with your CVBefore You Apply
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