Head of IT Service Delivery Job

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Head of IT Service Delivery

Job Posted: 21 days ago

  • Salary: £ 70,000/Annum

    Job Type: Permanent

  • Location: Nationwide

Expire in: 6 days

Job Description

Head of IT Service Delivery We are working with a global organisation looking for an exceptionally talented Head of Technology Service Delivery. This role is about ensuring strategic and operational effectiveness within the organisation with a drive for continuous improvement. Someone to bring a strategic vision for technology service delivery.  This means that 50% of the role is about service delivery, ITIL, etc. And the other 50% is almost a diplomat. Working with IT and business stakeholders, someone who can say no but also find common ground. This role expands the remit of service delivery towards customer success. What we need:   Exceptional experience in service delivery, including leading IT teams and implementing ITIL practices Strong business awareness. Someone who is commercially savvy Ideally, experience working in a global or federated organisation Proficiency in ITSM principles and practices ITIL based problem management Adept in the identification and mitigation of risks Strong appreciation of current and emerging tech and their impact on service delivery. Cloud services, cyber security and modern IT infrastructures On offer is a decent base salary of circa £70k plus 100% remote with great benefits such as 32 days holiday, gym membership, a generous pension, etc. If you fit the profile and would like to learn more, apply ASAP
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