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French Speaking Sales Account Manager (Hybrid)
Job Posted: 16 days ago
Salary: £ 65,000/Annum
Job Type: Permanent
Location: W8, Kensington, Greater London
Expire in: 12 days
Job Description
phone number removed)
Job description
French Speaking Sales Account Manager (Hybrid)
Location: London W8, Hybrid (3 days a week in office)
Salary: £40,000 per annum + £25,000 Guaranteed commission for first 12 months + Uncapped OTE
Our client is a leading company in the aviation industry and is seeking to employ a French Speaking Account Executive for the London market.
Purpose of Position:
To be a trusted consultative partner to the business and its clients. The Account Executive will be based in London and will leverage their knowledge of the business along with a detailed understanding of their customer’s needs to retain and upsell business.
Key Responsibilities:
* Retain and upsell business; ensures that results are attained, if not exceeded; monitors economic trends, and customer usage to proactively offer solutions for renewal, trading, adding-on and graduating to new products; and unearths referral opportunities.
* Effectively manages timelines to address upcoming renewals and expirations; uses Salesforce to effectively track the progress of all opportunities, retention efforts and day to day client meetings and communications; and works with Manager on ad hoc reporting for senior management.
* Familiar with the client’s programme (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies;
* Regularly communicate with the customer via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure clients remain loyal to the company; stays informed of changes to client and client’s industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of clients’ value throughout multiple levels of Client organisations;
* Proactively monitors Client flight activity to minimise and resolve service disruptions, communicate and champion the clients’ value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Client’s needs and articulates how such needs and goals are achieved by the clients’ products and services; effectively
* communicates any changes regarding the Clients program to Owners; and communicates to about all regional Client events and manages Client attendance.
Personal Specification:
* Minimum 3 years related account management experience in a similar private aviation or luxury field working with high net worth individuals
* Previous Sales experience preferred
* Highly proficient in MS Office Suite
* Fluency in Business English and French or German (written and spoken).
* High Proficiency in MS Office
* Fluent in French and EnglishBefore You Apply
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