Expire in: 25 days
Freight Forwarder / Operations Manager
Location: Derry, Northern Ireland
Employment Type: Full-Time | Permanent
Reports To: Managing Director
About our client:
Our client, is regarded as one of the fastest-growing privately-owned logistics companies, a top 3PL provider, a top 100 logistics company, a top freight brokerage and warehousing provider, and a great place to work. They don’t just move freight—they move industries forward. As a 21st Century Logistics Company™, they specialise in delivering end-to-end supply chain solutions that are agile, tech-enabled, and tailor-made for each client.
The Opportunity
They are currently growing their operations in Northern Ireland and seeking a Freight Forwarder / Operations Manager to lead and expand the Derry-based team. This is a critical hands-on leadership role where you'll manage daily freight forwarding operations while building strong client relationships, leading a small team, and driving commercial success across the UK, Irish, and international logistics markets.
If you're a forward-thinking, solutions-oriented logistics professional who thrives on challenges and believes no supply chain puzzle is too complex to solve—this role is for you.
Key Responsibilities
Oversee daily operations for freight forwarding (road, sea, air) with a focus on efficient, on-time, cost-effective service delivery.
Manage and grow client accounts, ensuring exceptional service and operational excellence.
Coordinate international shipments, customs clearance, carrier bookings, and documentation.
Negotiate rates with suppliers and carriers; ensure competitive pricing while protecting margins.
Develop and monitor KPIs for operational performance, client satisfaction, and cost efficiency.
Lead and motivate a small team of logistics professionals; provide coaching, performance feedback, and development.
Identify process improvements and technology solutions to streamline workflow and enhance customer service.
Act as the go-to problem solver for escalated issues across freight, customs, delivery, or compliance.
Collaborate with global offices on international logistics projects and multimodal freight solutions.
Stay current with logistics regulations, customs changes, and freight market developments.
What You Bring
5+ years' experience in freight forwarding, logistics coordination, or supply chain operations.
Proven leadership experience in an operational or client-facing logistics role.
Strong knowledge of international shipping, incoterms, customs procedures, and documentation.
Excellent problem-solving skills and a proactive, “yes we can” attitude.
Ability to manage multiple priorities with strong attention to detail.
Excellent communication, negotiation, and customer service skills.
Proficiency with logistics software and Microsoft Office; knowledge of CargoWise, SAP, or similar is a plus.
On Offer
Competitive salary and benefits package.
Career development with a fast-growing global company.
A collaborative, entrepreneurial environment where innovation is encouraged.
The chance to make a real impact on local operations with global reach.
Support from a strong, international team with a reputation for getting the job done.
If you’re passionate about logistics and want to be part of a bold, global movement redefining supply chains—apply today.
How to Apply:
Please submit your CV and cover letter to (url removed)
3D Personnel is operating as an Employment Agency.
Equality is at the forefront of our operation and we provide equality of opportunity to everyone.
You can review our Privacy Policy on the home page of our website
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Freight Forwarder job near me in Northern Ireland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).