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Field Service Engineer
Job Posted: 2 months ago
Salary: £ 37,000/Annum
Job Type: Permanent
Location: Braintree
Expire in: 20 days
Job Description
Working hours: 7.30am – 5.30 pm
Location: Braintree
Are you a skilled engineer with a passion for providing top-notch customer service? This is an exciting opportunity for a Field Service Engineer to join a dynamic team and offer expert on-site. Your primary focus will be on keeping equipment in optimal working condition through scheduled maintenance, repairs, and inspections, all while maintaining excellent customer relationships.
What’s on Offer?
Salary: £31,000 - £37,000
Benefits: Insurance and pension plans
Key Responsibilities:
Technical Support: Investigate, diagnose, and resolve customer-reported technical problems with machinery on-site
Equipment Servicing: Service a wide range of equipment, both on-site and off-site
Independent Work: Ability to troubleshoot and solve problems with minimal supervision
Documentation: Complete job cards and paperwork promptly and accurately
Parts Management: Request and manage parts efficiently for repairs and maintenance
Customer Service: Develop and maintain positive relationships with both internal and external customers
Supervision: Supervise apprentices when required, ensuring high-quality work and safe practices
Compliance: Ensure repairs and inspections adhere to relevant company procedures and safety standards
Health & Safety: Take responsibility for the health and safety of yourself, colleagues, and customers in line with the Company Health and Safety Policy
Professionalism: Present a professional image at all times when interacting with customers and team members
Tool Safety: Ensure that your personal tools are safe and compliant with regulations
Flexibility: Remain flexible to various tasks and challenges that may arise during your role
Key Skills:
Aptitude: Strong understanding and skills in troubleshooting and repair
Equipment Servicing: Experience servicing a wide range of equipment
Problem Solving: Ability to investigate and diagnose technical issues
Heavy Lifting: Comfortable with lifting and handling heavy equipment as required
Lone Working: Ability to work independently and efficiently while maintaining high standards of work
Communication Skills: Excellent verbal, written, and critical thinking skills
Technical Skills: Proficient in MS Office and other necessary technical tools
Customer Awareness: Strong interpersonal and commercial awareness with a focus on customer satisfaction
Efficiency: Ability to work quickly and efficiently without supervision
How to Apply
If you’re ready to bring your skills and experience to a role where you’ll make an impact, we want to hear from you! Apply now by submitting your CV and cover letter outlining your experience and why you would be a great fit for the Field Service Engineer role. Alternatively, contact us directly for more information.
We look forward to welcoming a proactive, skilled Field Service Engineer to the team!
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