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Entry Level - First Line Support Engineer
Job Posted: a month ago
Salary: £ 27,000/Annum
Job Type: Permanent
Location: Derby, Derbyshire
Expire in: 6 days
Job Description
Role: First Line Support Technician
Location: Derby
Salary: £25,000
Are you tech-savvy, customer-focused, and ready to launch your career in IT? We're recruiting for an Entry-Level First Line Support Technician to join a dynamic team in Derby. This is the perfect opportunity for someone looking to step into the IT industry with a supportive employer who values growth and development.
What You'll Be Doing:
Acting as the first point of contact for IT issues via phone, email, and ticketing systems.
Troubleshooting hardware, software, and network problems with patience and efficiency.
Escalating complex issues to the second-line support team when needed.
Logging incidents and service requests accurately to ensure smooth resolution.
Providing excellent customer service and ensuring users feel supported.
Setting up confernce rooms
What We're Looking For:
A passion for IT and a strong interest in problem-solving.
Basic understanding of computer systems, networks, and common software.
Excellent communication skills with a customer-focused mindset.
A willingness to learn and grow within a fast-paced environment.
A previous intership, apprenticeship or revelant IT qulaifications can desirbale
What's in It for You?
A competitive salary of £25,000.
Comprehensive training and mentorship to help you succeed.
Clear progression opportunities within the company.
A friendly and inclusive team environment.
On-the-job experience with a range of technologies and systems.
If you're ready to take your first step into the IT world and have the drive to succeed, we'd love to hear from you!
Apply now and kickstart your IT career in Derby!
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Looking for your next career move? Join a top company hiring Entry Level - First Line Support Engineer job near me in Derby, Derbyshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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