Hiring Now: Customer Success Specialist - German Speaking Near You – Apply Today!
Your Next Customer Success Specialist - German Speaking Job Starts Here – Apply Now!
Customer Success Specialist - German Speaking
Job Posted: 10 days ago
Salary: £ 24,100/Annum
Job Type: Permanent
Location: Leicester
Expire in: 18 days
Job Description
A skilled and ambitious German-speaking Customer Success Specialist is needed to join our customer success team at Selective Marketplace Ltd, a leading womenswear clothing retailer based in Leicester, on a full-time or part-time basis.
We offer a wide range of shift patterns according to your availability. We are open from 8:30 AM to 10:30 PM, Monday through Friday. Due to the location, having your own transport would be beneficial, as we don't offer work-from-home options.
We can offer you a secure position in a friendly environment that pays well, depending on experience and language skills. United Kingdom work authorisation is mandatory.
This is a golden opportunity to join a mighty company and let your career shine!
About Us
We are proud of the culture we have built as we have grown to make Selective Marketplace a place where people love to come to work every day. One of the main drivers of that culture is our home-grown, in-house customer success department.
We don't cold call, and we don't upsell. What we do is turn the best CRM technology into trusted communication channels that make us super easy to interact with. Smoothing out the shopping process means we can help the thousands of Poetry Fashion and Wrap London enthusiasts continue to enjoy our ranges.
Key Responsibilities:
Promptly responding to customer queries from the UK, US and Germany via email, chat, phone, and social media channels
Liaising with colleagues and managers to find the best solutions for our customers and sharing customer feedback so that products and services can be improved
Setting up and maintaining new customer accounts
Following up with customers to ensure their requests are resolved
Love our two sister brands, Wrap London and Poetry Fashion, and be passionate about our purpose and story
We need you to speak our voice and apply it to everything you do
Required Skills:
Excellent communication skills and fluency in German
To have razor-sharp customer skills, telephone manners, and a desire to work in a fast-paced, collaborative environment
To bring excellent English language skills
Have a can-do attitude
Benefits:
Employee discount
On-site parking
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles, including; Client Success Manager, Customer Relationship Manager, Customer Satisfaction Manager, Client Satisfaction Executive, Customer Experience Executive, Account Success Manager, User Success Representative, Customer Retention Executive, Client Services Executive, and Customer Support Manager may also be considered for this roleBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Success Specialist - German Speaking job near me in Leicester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).