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Customer Service
Job Posted: 17 days ago
Salary: £ 26,500/Annum
Job Type: Permanent
Location: Nottingham, Nottinghamshire
Expire in: 10 days
Job Description
Customer Service - Phone, Email and Webchat
Full Time/Permanent
Nottingham based- City Centre
Monday- Friday Office Hours (NO WEEKENDS)
INTERVIEW: ASAP
We are recruiting for Customer focused individuals who are looking to join a new specialist team based in Nottingham. You will be working as a team providing excellent customer service to customers via phone, email and webchat.
Role:
* Providing excellent customer service to existing customers via phone, email and webchat
* Ability to handle high volume of calls, chats and emails with degrees of questions or concerns
* Comfortable navigating multiple windows and tabs on a computer
* Must be able to work within a team environment, communicating with other agents.
* Customer focused
* Be able to navigate and learn multiple computer systems
* Problem solving skills and deliver timely resolution
* Work towards several different targets
* Ability to manage multiple priorities and multi-task.
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