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Customer Service Team Leader - Norwegian Speaking
Job Posted: 24 days ago
Salary: £ 39,000/Annum
Job Type: Permanent
Location: Nottingham, Nottinghamshire
Expire in: 4 days
Job Description
Advancing People Multilingual - Recruitment Specialists are Recruiting for a Norwegian speaking Wholesale Customer Service Team Leader for their client based in Nottingham, Nottinghamshire.
As a Norwegian Speaking Wholesale Customer Service Leader it will be your responsibility to manage the activities of the Customer Service team, support the Senior Customer Service and Supply Chain Manager and fellow team leader colleagues to ensure the highest levels of customer service are attained
Main Responsibilities
Order Book Management: Work with all internal (credit control, sales managers, warehouses ) and external stakeholders to ensure the order book is always up to date and accurate, and that orders are shipped and invoiced as soon as possible within the correct timeframes
Supporting the Senior Customer Service and Supply Chain Manager in daily activities whilst also supporting fellow team leaders where assistance may be required.
Customer Relationship Management: Actively develop good working relationships with Key account contacts to ensure positive ongoing partnerships
Operational management of the Customer Service Team to ensure the Customer Experience is of the best standard Ensure ongoing high morale, engagement and commitment within the team
Identify training gaps across the teams and work with our trainer to advise on training programmes to support the team.Person Specification
Fluent in Norwegian
Previous experience working within Customer Service, Customer Service Team Leader, Customer Service Manager, Wholesale Coordinator
Leadership/Supervisory experience is an advantage
strong Excel Skills
numerical accurate with strong communication skills
Resilient nature & Positive "can do" attitude
Good computer skillsThis is a full time Permanent position offering an annual salary of up to £39,000 + attractive company benefits!
This position is Hybrid with the successful applicant required to be office based 2 days a week, in Nottingham.
Advancing People - Recruitment Specialists
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