Hiring Now: Customer Service Representative Near You – Apply Today!
Your Next Customer Service Representative Job Starts Here – Apply Now!
Customer Service Representative
Job Posted: 2 days ago
Salary: £ 13.64 - 13.64 / Hour
Job Type: Contract Temporary
Location: SA14, Trostre, Carmarthenshire
Expire in: a month
Job Description
Do you have effective customer facing administration experience? Do you consider yourself to be IT literate with great attention to detail? Are you based in or around Llanelli?
Trostre is a leading steel manufacturer with a focus on providing sustainable packaging from tin, chrome and polymer steel. The successful applicant will be someone who can work upon their own initiative and is proactive, reliable and a team player.
Role - Customer Service Representative
Pay - £26,601 per annum, £13.64ph
Location- TATA Trostre, Maes-Ar-Ddafen Road, Llanelli SA14 9SD (2-3 days per week remote working available)
Shift pattern- Mon-Fri, 08:00-16:00 with a 30 minute unpaid break daily (37.5 hours per week)
Duration- 3 months initially
Start - ASAP (within 1-2 weeks)
Responsibilities:
*
Supporting the team with administrative backlog
*
Offering customer support to stakeholders, both internal and external
*
Signposting stakeholders in the right direction for queries you are unable to resolve
*
Conducting Order entry via internal systems and spreadsheets
*
Creating sales orders and processing promptly and accurately
*
Managing the input of orders and ensuring availability of product
*
Putting together presentation packs for stakeholders
*
Generating and analysing reports as required by Management
*
Providing quotations to customers in a timely manner
*
Recording and resolving customer complaints
*
Being involved in customer service improvement interventions
*
Collaborating data into IT systems
*
Adhering to UK Health and Safety legislation and company policies relating to such at all times
Experience needed:
*
Prior experience in a customer facing administrative role
*
Previous experience working with numerical data
*
Capacity to operate with minimal supervision
*
Strong IT literacy skills with MS Office
*
Experience with in house IT systems
*
Confident telephone manner
*
Strong verbal and written communication skills
*
Excellent interpersonal skills
*
Exceptional attention to detail
Benefits:
*
Advice and editing on your current CV
*
Dedicated team throughout your journey within the role
*
Paid holiday
*
Exclusive online services including restaurant and retail discounts
*
Chance to receive £300* for referring a friend
*
Opportunity for progression into permanent roles
*
Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference checkBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Representative job near me in SA14, Trostre, Carmarthenshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).