Hiring Now: Customer Service Manager Near You – Apply Today!
Your Next Customer Service Manager Job Starts Here – Apply Now!
Customer Service Manager
Job Posted: 9 days ago
Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent Contract
Location: BN3, Hove, Brighton and Hove
Expire in: 19 days
Job Description
We are looking for an experienced Customer Service Manager from a B2B product based background to manage a team of sales account managers in the B2B and Trade Account team. This is a first-hand B2B sales account manager role and a team manager position in one, leading from the front and responsible for wholesale trade account customers as well as a team of three sales account managers.
You’ll be working in a well known and established business that supplies into wholesale and retail clients. This role is initially offered on a 12 month fixed term contract.
This Customer Service / Wholesale Manager role includes:
* Managing the Customer Service Sales team to achieve wholesale targets including inductions, training and 1 to 1 performance appraisals
* Implementing strategies to drive internal sales performance with existing trade accounts and new trade account enquiries
* Reporting directly to Senior Management on all aspects of wholesale performance which will include client feedback on products and services, suggesting ideas for improvements and the like
* Visiting trade customers across the UK representing the business and managing key relationships in order to increase revenue
* Management of sales orders through email, online, telephone and face to face client communication
Skills & experience required:
* People / team management experience is essential
* Experience within a B2B product based business
* Direct sales account management experience
* A full UK driving licence is required
* The successful candidate will be required to undertake a DBS check and any offers of employment will be subject to this and employment references
Hours, salary and company benefits:
* Monday to Friday 9am to 5pm
* Up to £35,000
* Monthly bonus scheme after 3 months employment
* Staff discounts
* Pension scheme
* 20 days holiday plus bank holidays
* Regular social events
* Further benefits after 6 month probation period
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Manager job near me in BN3, Hove, Brighton and Hove! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).