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Customer Service
Job Posted: 20 days ago
Salary: £ 23,443.2/Annum
Job Type: Contract
Location: Cumbernauld, North Lanarkshire
Expire in: 8 days
Job Description
Customer Service
April start date
£12.21 per hour weekly pay
Temporary contract minimum 6 months - potential to go perm
Cumbernauld
Hours of work: 40 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance.
Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills?
We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams.
As a customer Service Advisor you will;
* Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues.
* Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries.
* Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve customer problems.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Update customer information and ensure accurate entry of contact information.
* Meet standards of job, such as quality standards, adherence to schedule and average handle time.
Skills and abilities required;
* Provide excellent customer service to ensure high levels of customer satisfaction
* Excellent verbal and written communication skills
* Computer navigation and operation skills
* Demonstrates effective people skills and sensitivities when dealing with others
* Ability to work both independently and in a team environment
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Looking for your next career move? Join a top company hiring Customer Service job near me in Cumbernauld, North Lanarkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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