Expire in: 14 days
Recruit4Staff are proud to be representing their client, a group of companies in the construction industry, in their search for a Customer Service Executive to be based from the office in South East Leeds.
What our client is offering for a successful Customer Service Executive : -
Salary of up to £30,000 per annum
Monday to Friday (08:30 - 17:00)
Permanent contract
Free Breakfast on Site, Company Team Events, Friendly Environment, Holiday 20 days + bank holidays & Pension, Competitive Pension Contribution, BBQs, Birthday Off,
The Role - Customer Service Executive :
Responsible for managing customer service on inbound telephone enquiries as well as email and webchat
Responding to customer email and telephone requests
Confirming prices and processing new orders
Up-sell orders where possible and offer alternatives
Assist customers with their invoice enquiries
Meet KPIs: Customer Happiness, Orders Processed, Response Time
What our client is looking for in a Customer Service Executive :
Previous experience working in a customer service driven role - ESSENTIAL
Accurate data processing - ESSENTIAL
Experience working in a construction / civils / building services industry - DESIREABLE
Administration / Computer Literacy - ESSENTIAL
Excellent telephone manner
Culture Driven: Unity, Team Player, Good Communicator, Upbeat and down to earth
Key skills or similar Job titles: Sales Administrator, Sales Administration, Customer Service Admin, PO Administrator
Commutable From: Leeds, Wakefield, Rothwell, Wetherby, Castleford, Pontefract
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business
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