Hiring Now: Customer Service Coordinator Near You – Apply Today!
Your Next Customer Service Coordinator Job Starts Here – Apply Now!
Customer Service Coordinator
Job Posted: 13 days ago
Salary: £ 19,136/Annum
Job Type: Permanent
Location: Newport
Expire in: 15 days
Job Description
Customer Service Coordinator
Newport, Isle of Wight, PO30 5GY
Salary: £19,136 pa + Benefits
Monday to Friday 8.00am – 4.30pm, 32 hours a week (split over 4 days).
Rewards & Benefits:
Company Pension Scheme
Free on-site parking
Life Assurance Scheme
Company Sick Pay Scheme
Wellbeing initiatives
We are currently looking for a Customer Service Coordinator to join the team within our Hampshire & IOW Wheelchair Service Centre based in Newport on the IOW. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.
We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Hampshire & IOW Wheelchair Service which is an integrated service delivering clinical needs and a repair service.
The Role:
Manage incoming calls and emails, answering any queries in a timely and professional manner.
Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.
Monitoring and progressing orders by checking with suppliers.
Entering referral information for clinical triage via both telephone and email.
General administration that supports daily activities and duties
What are we looking for?
Strong experience in a similar busy and fast paced office environment
Relevant telephone-based customer service experience
Good attention to detail and accuracy
Previous administration and diary management experience
Professional and confident manner on the telephone and through email
Competent IT skills with Microsoft Office programmes and ability to learn new systems.
This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community.
INDLSBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in Newport! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).