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Customer Service Assistant
Job Posted: 24 days ago
Salary: £ 27,000/Annum
Job Type: Permanent
Location: Salisbury, Wiltshire
Expire in: 3 days
Job Description
CUSTOMER SERVICE ASSISTANT
THURSDAY - MONDAY
SALISBURY
Up to £27,000 + TRAINING & DEVELOPMENT
THE OPPORTUNITY:
We're exclusively recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company. After a record breaking year in 2024, including the opening of several new sites, thy are looking to expand their Customer Service & Experience team.
If you are working in a similar Customer Service or Customer Experience role, and you're looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!
THE MARKETING EXECUTIVE / MARKETING ASSISTANT ROLE:
Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team
THE PERSON:
Experience in a Customer Service or Customer Experience role is essential
Excellent communication skills and ability to liaise with customers, colleagues and suppliers / third parties
Strong problem solving abilities
Able to work well in a fast-paced and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong attention to detail
Excellent organisational skills
Confident to work efficiently as part of a teamGet Recruited is acting as an Employment Agency in relation to this vacancyBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Assistant job near me in Salisbury, Wiltshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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