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Customer Service Advisor - Sales
Job Posted: 21 days ago
Salary: Competitive
Job Type: Permanent
Location: Horsham, West Sussex
Expire in: 7 days
Job Description
Jewson Partnership Solutions (JPS) specialise in providing supply solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.
We're on the hunt for a Customer Service Advisor to join the team in our branch in Horsham, who's as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Working Hours: 42.5 per week - 7.30 - 5.00 Monday to Friday (no weekends!)
Location: Jewson Partnership Solutions, Units 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, RH13 9RT
Key Responsibilities
The main focus of this role is managing customer service and admin for this busy branch. You'll be a point of contact for customers and be vital to the organisation and running of the branch by covering important admin duties.
Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
Use our in-house systems and Microsoft packages to manage branch administration: process customer orders, organise delivery times, manage stock control and delivery invoices and keep customers updated throughout their journey with us
Serve customers at the trade counter, offering proactive help and advice
Pick and prepare customer orders in our warehouse, load and unload customer and delivery vehicles
Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts and rotations
Work with colleagues to suggest opportunities for improvement
Required Skills and Experience
IT literate - experience with Microsoft packages
Previous industry experience preferred but not essential
Experience in a customer facing environment
Passion for working with people with a positive can-do attitude
A driving license would be beneficial for this role
What's in it for you:
Competitive salary and discretionary bonus
A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
Generous employee discounts
Access to discounts with hundreds of your favourite high street and online retailers
Retirement savings plan
Life assurance
Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Why STARK?
At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What's next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basisBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor - Sales job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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