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Customer Service Advisor
Job Posted: 25 days ago
Salary: Competitive
Job Type: Permanent
Location: Exeter, Devon
Expire in: 3 days
Job Description
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12
Location - Jewson, Kestrel Way, Sowton Industrial Estate, Exeter, EX2 7LA
*Part Time / Flexible working applicants welcomed
Key Responsibilities
Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Work with colleagues to suggest opportunities for improvementWhat's in it for you?
Retirement Savings Plan (Pension) - with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Cycle2Work, Benenden Healthcare, Critical Illness Cover
Employee Discount
Refer a Friend scheme
Wellbeing Centre via WorkPerks
New Reward and Recognition programme - launching soon!Required Skills and Experience
Previous industry experience preferred but not essential
Experience in a customer facing environment
Passion for working with people
A positive can-do attitudeAbout us
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply todayBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Exeter, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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