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Customer Service Advisor
Job Posted: 9 days ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Contract
Location: Rosyth, Fife
Expire in: 19 days
Job Description
Job Advertisement: Inbound Customer Service Representative (Credit Cards)
Position: Inbound Customer Service Representative (Credit Cards)
Contract: 6-Month Contract
Location: Rosyth (Hybrid after training)
Hours: 37 hours per week, between 8 AM - 8 PM, Monday - Sunday
Salary: £13.52 per hour
Start Date: ASAP
Benefits: Free on-site parking
About the Role:
We are seeking a dedicated and customer-focused Inbound Customer Service Representative to join our team in Rosyth on a 6-month contract. In this role, you will be the first point of contact for our customers, providing exceptional service and support regarding their credit card inquiries.
Key Responsibilities:
Handle inbound customer calls and resolve credit card-related queries.
Provide accurate information and assistance in a friendly and professional manner.
Maintain up-to-date knowledge of our credit card products and services.
Document customer interactions and update account information as needed.
Collaborate with team members to ensure customer satisfaction.
Requirements:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work flexible hours, including weekends.
Previous customer service experience is preferred but not essential.
Basic computer skills and the ability to learn new systems quickly.
What We Offer:
Competitive hourly rate of £13.52.
Hybrid working model after training.
Free on-site parking.
Supportive and dynamic team environment.
Opportunities for growth and development.
How to Apply:
If you are passionate about providing excellent customer service and are ready to start immediately, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the role.
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Rosyth, Fife! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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