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Customer Service Administrator
Job Posted: 23 days ago
Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: Littleborough, Borough of Rochdale
Expire in: 5 days
Job Description
Mpeople recruitment have a fantastic opportunity for an experienced Customer Service Administrator to join a thriving manufacturing business based in Littleborough.
Role: Customer Service
Location: Littleborough
Salary: £27,000 after training
Hours: 9am – 5pm, Monday to Thursday and a 4pm finish on a Friday with 30 mins for lunch
Customer Service duties:
* Entry of orders in QAD (ERP-system):
* execution of all incoming orders;
* Performing order changes, cancellations and rebooking’s;
* Tracking delivery dates, processing delivery notes and coordinating between customer/production in case of deviations from delivery date;
* Supporting customers on the phone and via email
* Processing monthly and quarterly price adjustments
* Maintenance of price lists
* Processing of customer complaints (in Salesforce)
* Creation of credit notes
* Master data maintenance
* Initiation of new parts lists according to Sales or Customer specifications
* Cooperation with local Sales and Customer Service Representatives on EU level
* Creation and follow-up of quotations as specified by the Sales force or based on defined minimum prices
* Test new menu installations (in our ERP-system)
* Training of trainees in our systems and work processes according to work instructionsBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Littleborough, Borough of Rochdale! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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