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Customer Revenue Specialist
Job Posted: 11 days ago
Salary: £ 24,000/Annum
Job Type: Permanent
Location: Carlisle
Expire in: 17 days
Job Description
Customer Revenue Specialist
£24,000 plus benefits
Carlisle, Cumbria
MC Technical Recruitment are partnered with a leading Energy business, currently seeking to expand their existing team of Customer Revenue Specialists at offices based in Carlisle. This includes working closely with the Customer Services and Contract Management teams to support customer income recovery. This is a rapidly growing business with career development opportunities, based in the Carlisle, Cumbria area.
As a Customer Revenue Specialist, you will be responsible for:
Communication with customers regarding their accounts
Making calls to obtain payments
Managing the issue of email and paper debt warnings as needed
Reviewing customer accounts which require paper communications, including debt warnings
Reviewing customer information to ensure all contact details are correct to maximise communication efforts
Account reconciliations to ensure correct residents are billed
Analysing billing and debt data
Other duties as required
To be considered for this opportunity, you should have:
Experience of managing multiple tasks at a time
Customer service communication skills
Those with experience of managing their own projects are desirable
IT proficient – Word, PowerPoint, Excel, Outlook, etc.
Problem solving
Attention to detail
Analytical skills and a willingness to take ownership and accountability for projects to see through to completion
The package on offer includes:
Competitive basic salary up to £24,000 (DOE)
Discretionary annual bonus
25 days holiday plus bank holidays, with optional purchase/sell up to 5 days
Pension plan
Private healthcare scheme
Cycle to work scheme
Electric car lease scheme
Company laptop and equipment
Days based position (Mon-Fri), based in offices in Carlisle
This is a fantastic opportunity to join an expanding business within the Energy sector, with future learning & development opportunities available.
If you are interested in applying for this position, please email a copy of your latest CV to or call Matt on (phone number removed) for more informationBefore You Apply
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