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Customer Relations Coordinator
Job Posted: 7 days ago
Salary: £ 25,000/Annum
Job Type: Permanent
Location: Cardiff, South Glamorgan
Expire in: 21 days
Job Description
Client Relations Coordinator
Cardiff
Competitive salary plus bonus
We are seeking a Client Relations Coordinator to join our long-standing manufacturing client, specialising in niche products. This is an exciting opportunity to become a key part of the customer support team, ensuring exceptional service and fostering strong client relationships.
About the Role
If you have a background in customer service, enjoy engaging with people over the phone, and are looking for a company that offers long-term career development opportunities, we’d love to hear from you!
As the first point of contact for both existing and potential customers, you will provide information, offer advice, and ensure an outstanding customer experience.
Key Responsibilities:
* Responding to customer inquiries regarding products and services
* Keeping clients informed about support product offerings
* Coordinating with sales and technical teams to provide accurate information
* Maintaining and updating the CRM systems
* Liaising with internal departments to resolve customer queries efficiently
* Preparing monthly reports for key accounts
* Representing the company at trade shows
About You:
* Previous experience in customer service, ideally in an outbound role
* Strong communication and organizational skills
* Ability to manage multiple tasks in a fast environment
With two businesses operating on-site, our client offers excellent career progression opportunities in various directions within the groupBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Relations Coordinator job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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