Apply for Customer Operations Assistant Job On Vita CV
Customer Operations Assistant
Job Posted: 9 days ago
Salary: £ 27,510/Annum
Job Type: Permanent
Location: Bicester
Expire in: 19 days
Job Description
Customer Operations Assistant - Be the Backbone of Operations and Customer Success!
Salary: £27,510 per annum
Hours: 7:45 am - 4:00 pm (Monday to Friday)
Enjoy a 15-minute paid morning break and a 30-minute unpaid lunch.
Are you a hands-on problem solver with a knack for customer service? Do you thrive in a role that combines practical operations with customer-facing responsibilities? If so, this is the perfect opportunity for you!
We're on the lookout for a Customer Operations Assistant to join our dynamic team and play a pivotal role in ensuring smooth operations and top-tier customer service. This role is perfect for someone who enjoys variety-working on the manual side of operations while also engaging with customers at the trade desk.
What's in it for you?
A chance to combine practical skills with customer service expertise.
Be part of a thriving, supportive team that values your contributions.
Opportunities for growth and development in a well-established business.
Your role will involve:
Order Processing: Ensuring customer orders are manufactured, picked, and dispatched efficiently.
Customer Service: Assisting retail customers with sales orders, providing product advice, and handling technical/commercial queries.
Health & Safety: Promoting safe working practices and ensuring compliance with company protocols.
Stock Management: Coordinating stock levels, scheduling waste removal, and managing logistics.
Machinery Maintenance: Performing daily and weekly maintenance routines on tinting machines.
Continuous Improvement: Identifying opportunities to enhance processes and boost efficiency.
What we're looking for:
A customer-focused attitude with great communication skills.
Strong organizational skills and attention to detail.
A team player who thrives in a fast-paced, hands-on environment.
IT proficiency (Microsoft 365, CRM, ERP systems).
A practical approach - whether working on the shop floor or at the trade desk, you're up for the challenge.
Forklift experience (Atlet/Counterbalance/Reach) is a bonus, but training can be provided.
Why join us?
Competitive salary of £27,510 per annum.
Supportive work environment with opportunities for professional development.
A structured working schedule that promotes work-life balance.
If you're ready to take on a diverse and rewarding role that lets you blend practical skills with exceptional customer service, we'd love to hear from you!
Apply today and become a key part of our growing team!
INDHBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
© Vita CV: Registered in England and Wales (16187919).