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Customer Onboarding Specialist
Job Posted: 17 days ago
Salary: £ 35,000/Annum
Job Type: Permanent
Location: Manchester
Expire in: 11 days
Job Description
Customer Onboarding Specialist
My client is a global leader in technology innovation, providing cutting-edge solutions in their sector. They foster an inclusive, collaborative environment where employees are empowered to excel.
As a Customer Onboarding Specialist, you will manage the end-to-end onboarding journey for new customers, ensuring seamless activation and satisfaction. Your role will involve technical setup, risk management, and collaboration across teams to deliver exceptional results.
Key Responsibilities:
Oversee setup processes, technical implementation, and card activations.
Serve as the primary customer contact during onboarding.
Identify risks, troubleshoot issues, and ensure timely resolutions.
Maintain and enhance onboarding documentation and resources.
Collaborate with internal teams and external partners to streamline processes.
Skills & Experience:
1+ years in customer-facing roles like onboarding or IT support.
Strong communication, organization, and problem-solving skills.
Familiarity with CRM tools, service management systems, and Office 365.
Benefits
Competitive salary and bonus package.
Comprehensive benefits, including pension, private healthcare, enhanced leave, and lifestyle perks.
Interested? Please Click Apply Now
Customer Onboarding SpecialistBefore You Apply
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