Customer Care Advisor Job

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Customer Care Advisor

Job Posted: 9 days ago

  • Salary: £ 23,040/Annum

    Job Type: Permanent

  • Location: Corby, Northamptonshire

Expire in: 18 days

Job Description

Customer Care Agent Earlstree Industrial Estate, Corby 23 hours per week Looking for a rewarding part-time role in customer care? Join our client’s small but busy team as a Customer Care Agent, where every call matters, and your multitasking skills will shine! Your Role: As part of a close-knit team, you’ll deliver exceptional service to new and existing customers, handling both inbound and outbound calls with professionalism and care. Your key responsibilities include: * Building relationships over the phone to attract new customers and retain existing ones. * Promptly contacting new enquiries to foster strong connections. * Accurately logging orders and maintaining an up-to-date customer database. * Supporting marketing campaigns and communicating customer feedback to Head Office. * Following company workflows to ensure efficiency and consistency. What You’ll Bring: * A caring and professional telephone manner, especially with older customers. * Strong organisational skills and the ability to multitask effectively. * Proficiency in data entry and maintaining accurate records. * Competent computer skills and a proactive, team-player attitude. Shifts: This permanent part-time role offers a structured schedule: * Monday & Tuesday: 1 pm – 5 pm * Wednesday to Friday: 10 am – 3 pm We Welcome Applications From: We encourage applications from individuals with experience in similar roles, such as: * Customer Service Representative * Call Centre Agent * Client Relationship Specialist * Customer Support Advisor * Sales Support Administrator Why Join Us? * Be part of a supportive, friendly team where your contributions make a real impact. * Enjoy a manageable work-life balance with part-time hours
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