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Corporate Trainer
Job Posted: 4 days ago
Salary: £ 55,000/Annum
Job Type: Permanent
Location: Stratford-upon-Avon, Warwickshire
Expire in: 23 days
Job Description
As Corporate Trainer you will be responsible for designing, developing, and delivering high-quality training programmes for internal teams, with a particular focus on customer service training and management development. This role will ensure employees are equipped with the skills and knowledge to perform effectively and support the company's overall business objectives. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Corporate Trainer, you be responsible for:
Designing and delivering engaging training sessions for customer service teams and management staff
Facilitate interactive and impactful training workshops, both in- person and virtually, to ensure knowledge retention and engagement
Adapt facilitation style to suit different audiences, learning styles, and business needs
Use a range of training methods, including workshops, coaching, and e-learning
Provide one-on-one coaching and mentoring to employees when needed.Utilising the Learning Management System (LMS) to create, manage, and deliver training content
Maintain accurate training records within the LMS, ensuring
compliance and tracking employee progress
Leverage the LMS to streamline training delivery and record- keeping
Monitor learning progress through the systemAssessing training needs by working closely with department heads and key stakeholders
Measure the effectiveness of training programmes and make improvements as required
Enhance the knowledge, skills, and confidence of employees in customer service and management roles
Support the ongoing development of training materials and resourcesEnsuring training programmes align with business goals and improve overall performance
Continuously develop and refine training content to meet evolving business needs
Introduce new methods to enhance training effectivenessAs Corporate Trainer, you must be/have:
Proven experience in designing and delivering training within a business environment
Strong facilitation skills, with the ability to engage, motivate, and adapt to different learning styles
Expertise in customer service training and management development
Experience delivering both in-person and virtual training sessions
Knowledge of instructional design principles and adult learning methodologies
Experience in using Learning Management Systems (LMS) to create courses, track progress, and generate reports
Excellent communication and interpersonal skills
Ability to manage multiple training initiatives simultaneouslyWhat's in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
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