Expire in: 25 days
An experienced building services provider is seeking a Contracts & Small Works Manager to oversee the delivery of small M&E projects and identify new opportunities. The Contracts & Small Works Manager must have either qualifications or experience in heating systems, have a proven track record of managing multi-site Hard FM maintenance contracts, have strong relationship building skills, and have a relevant technical background. In addition, you will need to have a DBS check and UK driving licence.
Applications from ex-military personnel are strongly encouraged
Key Responsibilities:
Develop and strengthen relationships with existing clients to secure additional revenue opportunities
Identify and pursue new leads to grow client base and revenue streams
Meet/exceed sales targets for quoted works
Work closely with clients to understand their needs and offer tailored solutions
Plan and manage small M&E projects with a focus on timely, high-quality delivery
Optimise project delivery processes
Monitor project performance
Address project challenges proactively
Conduct post-project evaluations
Manage and support colleagues and contractors
Oversee the day-to-day operations of planned and reactive M&E services
Conduct team meetings, performance reviews, and identify training needs
Ensure adherence to Health & Safety standards
Prepare/manage budgets for contracts / projects
Conduct regular client meetings
Compile and analyse KPIs to identify opportunities for improvement
Ensure full statutory compliance across all contracts and projects
Knowledge, skills and qualifications:
Essential:
Have heating systems experience, knowledge, or qualifications
A proven track record of managing multi-site Hard FM maintenance contracts
Demonstrable success in driving sales and building strong client relationships
Experience managing small works, projects and delivering financial targets
Advanced IT proficiency
Full UK driving licence
Eligibility for a DBS disclosure
Excellent communication, negotiation, and client relationship skills
Strong organisational and project management skills, with attention to detail
Analytical and financial acumen to maximise project profitability
A self-starter with a proactive approach to problem-solving and sales development
Flexible and adaptable, with the ability to travel as required
Salary: £60,000 - £65,000
Benefit: performance-related bonus, company car or allowance, pension, death in service, career development, and more
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