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College Services Advisor
Job Posted: 22 hours ago
Salary: £ 22,168/Annum
Job Type: Permanent
Location: Southampton
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Expire in: a month
Job Description
College Services Advisor
College Services Advisor
Job type - Full time, permanent
Salary - £22,168 per annum
Hours - 37 hours per week
Location - Totton College, Southampton
Who we are
At Totton College, we educate, nurture, and transform lives. We are looking to add to our outstanding team of professionals with an individual who is looking for a rewarding role in a setting that is transforming the lives of young people and adults. We believe in providing a creative and supportive environment to cater to individual learning needs, and providing a wealth of employability and enrichment opportunities to ensure learners have the expertise required for their next step.
Totton College offers vocational courses to school leavers and adults, covering Diplomas, Apprenticeships and Supported Internships.
Who are we looking for?
Totton College is looking for a College Services Advisor, with its key position being based at front of house, on reception, as part of the Information Centre team.
Duties, responsibilities, and experience required, include but are not limited to:
o Providing administrative support to all staff as necessary.
o Acting as the first point of contact for students, prospective students, parents and members of the public; resolving enquiries effectively and efficiently.
o Under guidance, initiating contact with students, prospective students, parents and other colleagues to ensure issues are progressed efficiently.
o Managing diaries, including booking appointments and meetings for students, prospective students and staff as required.
o Providing information and where appropriate, advice to prospective and current students on courses, including information on fees, course requirements and progression opportunities.
o Providing information and where appropriate, advice to prospective and current students within all service areas as part of the one-stop-shop (e.g. admissions, examinations, welfare, work experience), referring when needed to colleagues and external agencies.
Previous experience of administration in an office environment, within education administration is desirable.
The role holder will possess excellent communication skills, and the ability to work in a team, with excellent attention to detail and customer service skills and hold a personal commitment to equality and inclusion.
A DBS check will be required for this role.
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