Apply for Collections Specialist Job On Vita CV
Collections Specialist
Job Posted: 25 days ago
Salary: £ 27,571.2/Annum
Job Type: Temporary
Location: South West
Expire in: 3 days
Job Description
This role requires an immediate start and is a working from home opportunity.
Ideally you will have experience of working in a corporate environment dealing with B2B clients. This is not a typical collections role making volume calls, it is a role which requires someone with an investigative mind who has the ability to work on a collaborative basis with both the business and their clients.
What you'll be doing:
* Make proactive calls to customers to ensure that potential issues are identified at an early stage and resolved where possible.
* Relationship building
* Follow up with customers through dunning letters, statement of accounts, email reminders and phone calls.
* Reconciliation of customer accounts and unallocated cash balances to ensure ledgers are accurate.
* Escalate debt to management for legal consideration in line with Credit Policy.
* Send reports on debtors to various stakeholders.
* Hold conference calls with internal stakeholders & clients to discuss any issues relating to collections.
* Ensure all customer communications are accurately recorded in accounting software.
* Reviewing and addressing payment behaviour issues with the business and the client to ensure payment to agreed terms.
* Reviewing supplier portals to check status of invoices and scheduled payments.
* Managing interdepartmental relationships with the understanding of how this impacts your day-to-day and collaborating to make efficiencies where possible.
What we are looking for:
* Strong B2B collections experience
* Results orientated and ambitious with a confident and proactive approach.
* Ability to organise own workload and keep accurate records.
* Able to communicate effectively both written and orally.
* Numerate with good analytical skills and strong attention to detail.
* Fast learner with a tenacious can-do type of personality
* Ability to work under pressure and to deadlines.
* Computer literate with good EXCEL skills, preferably to Intermediate Level,
* SAP experience is desirable.
If you do not hear from a consultant within 1 week of your application, then unfortunately, on this occasion, you have been unsuccessfulBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
© Vita CV: Registered in England and Wales (16187919).