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Client Services Executive
Job Posted: a day ago
Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: Scarborough
Expire in: a month
Job Description
We are thrilled to offer an exciting opportunity for a Client Services Executive to join a dynamic and growing company in Scarborough.
In this role, you will be responsible for ensuring clients have a smooth and enjoyable experience from the moment they sign up until the completion of their journey.
We are looking for individuals with a background in office-based Customer Service or Account Management, a commitment to continuous improvement, and a driven starter with the determination to achieve the best results.
Some of the Client Services Executive responsibilities will be:
Welcoming new clients and ensuring they have all they need at the beginning of their journey and beyond
Cultivating relationships with our premium clients and enhancing their experience with us
Attend company run events, networking and building relationships with your premium clients
Securing client referrals to expand sales opportunities
Gathering client testimonials and compiling case studies
Overseeing and evaluating Trust Pilot reviews while actively encouraging clients to leave feedback
Motivating clients to attend events to maximise the benefits of their experience
Collecting customer satisfaction survey results and developing action plans to continuously enhance our client experience
Understanding and meeting our business KPIs
Managing the payment collection process to ensure clients meet their payment obligations and working with them when they are unable to make their monthly installmentsThis is a full-time, Monday to Friday role (9 am - 5 pm) with a salary of £27,000. As part of the role, you will be required to attend exciting company events, including two nights away per month and three nights away four times a year. Additionally, you will also attend a monthly Zoom event from the comfort of your home.
To be successful in this role, you’ll need a driving licence and access to your own vehicle.
If you’re looking for a challenging and rewarding opportunity where you can grow and make a real impact, we’d love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Client Services Executive job near me in Scarborough! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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