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Claims Handler
Job Posted: 10 days ago
Salary: £ 30,000 - 34,000 / Annum
Job Type: Permanent
Location: Shrewsbury
Expire in: 18 days
Job Description
Gap Personnel (operating as an employment business) are currently recruiting for a Claims Handler for our client based in Shrewsbury on a permanent basis. This role is suited to someone that has a minimum of two years experience, working within various claims industries.
9am - 5pm (1 hour lunch)
Pay
£30,000 - £34,000 per annum dependent on experience
Description and key responsibilities as a Claims Handler:
Assist clients with enquiries relating to claims, either by direct involvement with the insurer concerned, or providing contact names and telephone numbers for clients own direct contact
Ensuring claims are processed efficiently and correctly by working closely with insurers, loss adjusters, solicitors, brokers, claimants or their representatives, and relevant departments
Chase outstanding claims regularly as appropriate
Ensure payments received on behalf of customers are passed promptly to the customers in respect of their settlement
Achieve and maintain a high level of customer service and promote exceptional customer care at all times
Supervise claims handlers and provide guidance and support as needed
Review and evaluate claims to ensure accuracy and compliance with policies and regulations
Develop and implement policies and procedures to improve efficiency and quality of claims processing
Communicate with clients, loss adjusters and claim handlers to manage claims effectively
Identify and resolve challenges and issues related to claims processing and conclude satisfactory settlement.
Qualifications and skills required as a Claims Handler:
Minimum of 2 years; experience with a Claims Role
Strong leadership, organizational, and communication skills
Excellent analytical and problem-solving abilities
Detail-oriented and able to manage multiple priorities
Proficient in Microsoft Office and claims management software (Acturis)
What we give you:
Continuous recruitment support
Guidance on CV and interview skills
If you are interested in applying for this vacancy of a Claims Handler please email your CV to (url removed)
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
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