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Care Coordinator
Job Posted: 22 days ago
Salary: £ 27,562/Annum
Job Type: Permanent
Location: West London, London
Expire in: 6 days
Job Description
Job Title: Care Coordinator
Location: Health Vision UK, Network Hub, 300 Kensal Road, W10 5BE
Salary: £27,562 per annum
Job type: Full time / permanent
The Role:
The main purpose of this role is to manage rosters for carers which are fair, consistent and realistic for carers and clients. The role also involves the mentoring, monitoring and coaching of Carers, reporting concerns regarding Service Users and Carers to the Branch Manager and/ or Registered manager. This role is performed in accordance with the Employee Handbook and Healthvision's policies and procedures.
Key Accountabilities:
Rostering of Carers:
Assigning appropriate carers who match the preferences of clients
Follow rostering guidelines, which include consistency of carer and appropriate travel time
Rostering of care staff for training at the request of the Training ManagerClient Relationships:
Any change of carer/ time should be communicated to the client
Regular feedback through telephone conversations to ensure service satisfactionElectronic Monitoring:
Ensuring all staff log in and out correctly, following up on any anomalies
Providing accurate details for payroll and billingManaging Care Team:
Consistent support and regular feedback for carers in all aspects of their role
Effective communication with carers
Build rapport and strengthen professional relationship with carers
Show understanding and empathy towards carers
Conduct supervision and appraisals in a timely mannerWorking Relationships:
Most common external contacts:
Clients and their family
Community Care providers, and Other Health professionals
Social Workers
Brokerage TeamsMost common internal contacts:
Care Team
Branch Manager
Field Care Manager
Registered Manager
Care Supervisors
Human ResourcesPosition Requirements:
People management skills
Organisational skills
Demonstrated Training Skills (including the ability to show proficiency in all necessary equipment)
Ability to establish relationships under challenging circumstances
Good written and oral communication skills
Commitment to being sensitive to needs of other cultures
Proficient use of IT systems
Must be prepared to attend regular training to update knowledge and skillsExtra Information:
Health Vision follows the 'outcomes' model of care, where specific goals and desired outcomes are planned, with the input from the Client, at the beginning of a care package. Delivery of care is always undertaken with these outcomes in mind, with regular feedback from carers essential in monitoring the progress of the Client.
If you're interested, please ensure you apply with your most recent CV
Candidates with the relevant experience or job title of: Carer, Health Care Assistant, Home Care Worker, Care Support Worker, Residential Care Worker, Carer, Care Assistant, Healthcare Assistant, Social Carer, Support Worker, Enabler, Care Worker, Support Assistant, Care Helper, Care Assist, Healthcare Assistant, Residential Care Support, Social Care, Care Manager, NVQ2 may also be considered for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UKBefore You Apply
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