Hiring Now: Call Scheduler Near You – Apply Today!
Your Next Call Scheduler Job Starts Here – Apply Now!
Call Scheduler
Job Posted: 12 hours ago
Salary: £ 11.79 - 11.79 / Hour
Job Type: Temporary
Location: Peterborough, Cambridgeshire
Expire in: a month
Job Description
Call Scheduler
Location: Peterborough (Office-based)
Hours: 37 per week, between 7am - 7pm
Hourly Rate: £11.79
Benefits:
Free on-site parking
Pension Scheme
Friendly and supportive team
Job Summary
Our client is seeking a Call Scheduler to join their team for a three month temporary assignment, with potential to be extended. In this role, you will be responsible for coordinating and scheduling incidents to meet the agreed service requirements and ensuring a high-quality service is delivered to a broad range of customers. As part of a dynamic team, you will play a vital role in maintaining customer satisfaction and ensuring all incidents are resolved within the agreed SLAs.
Key Responsibilities
Co-ordinate and schedule incidents, ensuring all service requirements are met while delivering high-quality support.
Collaborate with key stakeholders, including team and practice leads, to ensure optimum engineer resource is available to meet customer SLAs and complete incidents within the agreed time frame.
Work with wider delivery teams to ensure that customer incidents are efficiently managed through to resolution.
Adapt to changing business needs and perform different tasks as required.Qualifications, Skills and Experience
Proficient in Microsoft Word, Excel, and Outlook.
Previous office based customer service experience.
Ability to work collaboratively in a team environment and support other team members.
Previous IT experience.If you are passionate about providing outstanding service and want to be part of a dynamic team, apply today!
Brook Street NMR is acting as an Employment Business in relation to this vacancyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Call Scheduler job near me in Peterborough, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).