Expire in: 24 days
Business Development and Operations Manager
Location: CC Cousins, Rochester
Salary: £45,000 - 50,000
Type: Full-Time
Schedule: Monday - Friday
About Us:
CC Cousins is a leading provider of facilities maintenance solutions, committed to delivering excellence in service and innovation. We specialise in maintaining commercial and industrial properties, offering comprehensive services that include repairs, preventative maintenance, and asset management. Additionally, we excel in crafting winning bids and tenders, securing long-term contracts with clients across multiple industries.
Role Overview:
We are seeking a dynamic and results-driven Business Development and Operations Manager to join our team. This role combines strategic business development with operational oversight, making it ideal for a candidate who thrives in driving growth while ensuring operational efficiency. The successful candidate will play a pivotal role in expanding our client base, managing key processes, and contributing to the overall success of our fast-growing business.
Key Responsibilities:
Strategic Business Development:
* Identify and pursue new business opportunities within the facilities maintenance sector.
* Develop and maintain a robust sales pipeline through market research, networking, and targeted outreach.
* Build and nurture relationships with prospective and existing clients to understand their needs and deliver tailored solutions.
Bids and Tenders Management:
* Lead the end-to-end process of preparing and submitting compelling bids and tenders.
* Collaborate with internal teams to ensure proposals are aligned with client requirements and company capabilities.
* Monitor tender portals and industry updates to identify and act on new opportunities.
* Ensure all submissions are compliant with deadlines, specifications, and legal requirements.
Operational Excellence:
* Oversee and optimise key operational processes to support business growth and efficiency.
* Develop and implement strategies to streamline workflows and improve service delivery.
* Work closely with cross-functional teams to ensure seamless execution of projects and contracts.
Market Insight and Reporting:
* Analyse market trends, competitor activities, and client feedback to inform business strategies.
* Prepare and present regular reports on sales performance, market developments, and operational KPIs.
* Use data-driven insights to identify opportunities for growth and improvement.
Qualifications and Skills:
* Proven experience in business development and operations management, preferably within the facilities maintenance or related industry.
* Strong track record of managing bids and tenders, with a history of successful submissions.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to analyse and interpret market data and trends to drive decision-making.
* Proficiency in CRM tools, tender portals, and Microsoft Office Suite.
* Highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
* A self-starter with the ability to work independently and collaboratively as part of a team.
Why Join Us?
At CC Cousins, you’ll be part of a dynamic and supportive team that values innovation, collaboration, and excellence. This is an exciting opportunity to play a key role in the growth and success of a leading facilities maintenance provider.
How to Apply:
If you’re a strategic thinker with a passion for driving business growth and operational excellence, we’d love to hear from you! Please submit your CV and a cover letter detailing your relevant experience and why you’re the perfect fit for this role
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