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Branch Manager
Job Posted: 13 days ago
Salary: £ 40,000/Annum
Job Type: Permanent
Location: Harrogate, North Yorkshire
Expire in: 14 days
Job Description
Our client based in Harrogate is recruiting for a Branch Manager/Valuer to join their welcoming team. The overall responsibility will be the efficient running of a branch office whilst providing an effective valuation service to ensure acceptable levels of available stock. You are the team motivator and leader, expected to delegate tasks but not micro-manage. You will be client-facing in a prominent position on the ‘shop floor’ and to the public in their homes, you have responsibility for promoting the Company, ensuring that you and your team deliver high standards of customer service to vendors and applicants whilst building relationships. Experience working for an Estate Agency is essential.
This is a full-time role, Monday to Friday 8.45am to 5.30pm with 1 in 3 Saturdays and a day off in lieu mid-week for the Saturday worked. In return our client is paying a salary of between £35,000- £40,000p/a depending on experience. There will be a performance related bonus and workplace pension. You will need your own transport.
Responsibilities
- Prepare the days’ tasks for yourself and your team.
- Take morning sales meetings
- Liaise with the Secretary/Administrator(s) regarding new instructions and work priorities.
- Deal with any complaints immediately and record accordingly.
- Conduct and chase up valuations to convert into instructions.
- Distribute vendor liaison calls ensuring all vendors are contacted every 2 weeks
- Distribute and monitor daily team targets and produce a weekly overview of branch activity and performance.
- Mailing lists – ensure your team have daily mailing lists to do and monitor their completion.
- Manage the office diary with regards to valuation appointments and viewings.
General Duties:
- Ensure the smooth running of the branch office.
- Delegate tasks to your team such as brochure printing/stock checking, mailing lists, follow-up call etc.
- Implement and monitor staff rotas on a daily/weekly basis.
- Conduct client liaison appointments either in the office or where necessary at vendor’s propertiesBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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