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Banking Operations Manager, Fluent Mandarin
Job Posted: 20 hours ago
Salary: Competitive
Job Type: Permanent
Location: City and County of the City of London
Expire in: a month
Job Description
Sponsorship is not provided with this role.
Our client, an international Bank, is looking for a London based Banking Operations Manager, Fluent Mandarin. This is a hybrid position, 4 days in the office, 1 day work from home.
The Banking Operations Manager will oversee and manage daily banking operations to ensure efficiency and compliance, develop and implement strategies to enhance operational processes and optimise resource utilization, collaborate with cross-functional teams to achieve organisational goals and deliver exceptional customer service, identify, mitigate and monitor all operational risks.
Duties will include (but not limited to):
* Ensure adherence to regulatory requirements and internal polices to mitigate risks.
* Develop and maintain relationships with correspondent banks in order to facilitate and ensure smooth working support and quick resolution of issues or concerns.
* Liaise with Business Development and Financial Markets departments to meet funding requirements and manage funds movements in timely manner.
* Lead projects related to the operational systems, ensuring their timely completion, achievement of objectives and cost efficiencies. Ensure smooth, error- free transitions during system changes or upgrades.
* Liaise with the Head Office and IT regarding the HO’s system issues and other business requirements.
* Supervise and lead team of banking professionals, providing guidance and support.
* Monitor and analyse operational performance, identifying areas for improvement and implementing solutions.
* Coordinate with external partners and stakeholders to streamline processes and achieve operational excellence.
* Conduct regular training sessions to enhance the skills and knowledge of the operations team.
* Provide specialist knowledge and support to the Operations function to ensure deliverables are achieved to meet business requirements.
* Prepare regular Management Information (MI) reports for the management team.
Skills & Experience:
* Extensive and proven experience in Operations.
* Demonstrated experience in banking operations with a strong understanding of financial regulations.
* Comprehensive understanding of Loans Administration.
* In-depth knowledge of Payment Operations.
* Solid grasp of Treasury Operations.
* Proficiency in spoken and written English and Mandarin.
* Over 10 years of experience in Financial Services Industry with a proven track record in similar departments or business streams.
* Relevant professional qualification.
For more information on this role please contact Sarah Roffey by sending your CV and quoting ref 16842SRBefore You Apply
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