Expire in: a month
This long established and well respected womenswear, outer wear and accessories business who, right in the heart of Keswick, is seeking an experienced Assistant Store Manager who loves fashion retailing and will give you an opportunity to grow the business. This is a lovely store in a great location, your role will involve assisting the Store manager in managing a team of 7 to work collaboratively
You'll be required to motivate and train your team whilst ensuring sales opportunities and store profitability are maximised. Great customer service is one of the keys to their success (the other is their fabulous products!), so you'll be expected to go the extra mile to ensure customer satisfaction. Main tasks:
* Assisting with managing and motivating your team to maximise sales and provide the highest level of customer satisfaction.
* Driving a positive environment within your store, ensuring your team are up to date with business initiatives and promotions, sharing best practice (and even having fun!)
* Proactively leading your team to achieve sales targets through effective coaching and training.
* Setting rotas for your team to ensure we have the right people working at the right times.
* Responsible for recruiting new members of staff.
* Dealing with web orders for collection in store
* Deal with online returns
* Managing the sales budget – monitoring and delivering that budget and setting KPIs
* Visual Merchandising products to maximise sales potential and ensure the store looks great with a premium image.
* Making sure all the business's policies and financial controls are followed in store.
* Assisting with managing the window displays
About you:
* You'll have previous g retail sales experience with a proven track record of Store and Team Management. Either as store manager, store supervisor, assistant manager or team leader
* Some retail experience is required but just as important is a positive outlook and a can-do attitude; we love to employ people who can take ownership of issues and deal with them.
* Commercially focused and results driven based on solid decision-making.
* Strong ability to lead, motivate and inspire teams.
* Positive outlook
* Able to work 5 days per week (the 5 days includes the weekends, when working the weekends you will get week days off in lieu, this is on a rota basis)
* Keen to learn about the leather goods features and benefits of products.
* Eye for sales and keen to help increase sales conversation
* Experienced at working to individual and team performance targets.
* Excellent communication skills.
* Be able to demonstrate that you put your customer at the heart of everything that you do.
What is on offer:
* Monthly bonus payments
* Staff discounts on products
* 20 days holiday plus 8 bank holidays, after 2 years this increases by an additional day up to 25 days plus 8 bank holidays
* Pension scheme
* Sick pay
* Fantastic, established and friendly company who’s core values include excellent customer services
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