Hiring Now: Application Support Engineer - Hybrid Near You – Apply Today!
Your Next Application Support Engineer - Hybrid Job Starts Here – Apply Now!
Application Support Engineer - Hybrid
Job Posted: 13 hours ago
Salary: £ 35,000 - 36,395 / Annum
Job Type: Permanent
Location: Workington, Cumbria
Expire in: a month
Job Description
The Application Support Engineer is responsible for supporting the operation and maintenance of core technology systems and infrastructure that enable the delivery of customer-facing IT services.
Client Details
Our client is a reputable housing association formed in July 2017 through the merger of two housing organizations and manages over 7,000 homes across the North of England.
Description
Manage technology infrastructure: Cloud services, physical hardware, storage, networks, telephony, firewalls, operating systems, email systems.
Troubleshooting and problem resolution: Analyze and resolve issues using appropriate tools and techniques.
Trend analysis: Ensure optimal infrastructure performance and recommend improvements.
Cybersecurity: Maintain infrastructure security and align with best practices.
Cloud configuration: Manage capacity and optimize usage.
Vendor management: Oversee infrastructure development and upgrades, ensuring compliance with contracts.
User account management: Manage accounts in Active Directory, SharePoint, Teams, Office 365.
Project management: Lead technical projects within ICT and support business projects requiring IT input.
Service Desk support: Assist Service Desk staff with training and issue resolution.
Change control: Ensure infrastructure changes are tested, documented, and follow governance.
IT documentation: Support maintenance of IT architecture documentation.
Knowledge sharing: Contribute to IT knowledge base and promote sharing across IT and business.
Profile
Min qualification of Information Technology related HND (level 5) or equivalent through relevant training/experience
Minimum of 5 GCSEs including grade C (4) or above in English Language and Maths (or equivalent)
Cloud maintenance/management - Azure platform
O365 including Microsoft Teams & SharePoint
Strong knowledge of IT security practices, management, and tools
Data security, retrieval, and access management
Systems analysis, requirements gathering, and technical specification creation
Excellent diagnostic, problem-solving and trouble-shooting abilities
Testing, deployment, and service transition
Experience of operating and maintaining infrastructure and application-level solutions in a complex IT environment
Cloud service configuration and management - Azure
GDPR (General Data Protection Regulation)
Knowledge and experience of project management methods and practices
Experience of developing & managing relationships with suppliers and partnersDesirables :
Capita Housing Management System
Progress 4GL
Cisco Meraki
Job Offer
36.25 hours per week (full time)
SHPS Defined Contribution Scheme
Employer contributions up to 8%
Life Assurance (4x annual salary)
25 days per year plus bank holidays
Increasing up to 30 days with five years' service
Up to 13 days 'flexi leave' (discretionary) per year in addition to annual leave
Hybrid Working Practices
Induction programme and ongoing personal development
Discretionary Corporate Performance Bonus Scheme
Staff Savings Scheme
Simply Health plan (on completion of probation)
Discounted gym membership (part of Simply Health)
Employee Assistance Programme (less than 3 years' service)
Fresh Fruit Fridays * Long Service Awards
Staff Forum
Cycle to Work Scheme
Company Sick Pay Scheme
Family friendly policies with company pay schemesBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Application Support Engineer - Hybrid job near me in Workington, Cumbria! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).