Accountancy Software - Post Sales Support Job

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Accountancy Software - Post Sales Support

Job Posted: 3 days ago

  • Salary: £ 62,000/Annum

    Job Type: Contract

  • Location: SW1V, Victoria, Greater London

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Expire in: 24 days

Job Description

Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a post sales Support Specialist based at their impressive UK headquarters in central London. This is an 18 to 24 month contract initially, hybrid with 2 days a week in the office. Responsibilities * Providing support to their sales partners, with a critical focus on onboarding partner, strategy and training, including effective communication to customers and multiple internal stakeholders. * Share understanding and expertise with partners of the relevant accounting principles * Ability to build urgency in customers to activate and use their subscriptions. * Effectively manage relationships with multiple external partners and internal sales teams. Experience * Accounting or bookkeeping Qualifications i.e ACCA , AAT, ICB * Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills. * Experience delivering software-based product onboarding or training. * Good communication skills * Knowledge of accountancy firm environments would prove useful Benefits • Long contract • Possible temp to perm • Free breakfasts
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